Effective Date: 8/20/25

Blume Therapy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name, address, phone number, and email address
• Date of birth, insurance information, and relevant health history
• Any information you choose to share through our contact or intake forms

Automatically Collected Information:

• IP address, browser type, and device information
• Website usage data (pages visited, time spent, etc.) via cookies and analytics tools

Protected Health Information (PHI):
As a healthcare provider, we are bound by the Health Insurance Portability and Accountability Act (HIPAA). PHI includes any health-related information that identifies you or your teen.

2. How We Use Your Information

We use the information we collect to:

• Provide and coordinate mental health services
• Communicate with you about appointments, treatment, and billing
• Verify insurance coverage and process claims
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal, ethical, and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share your data in the following cases:

• With your consent (or as required) to coordinate your teen’s care
• With insurance providers to verify coverage and process claims
• With service providers who help us operate our website and business (bound by confidentiality agreements)
• As required by law, including situations involving safety risks or mandatory reporting
• For public health or legal purposes, in compliance with HIPAA and applicable laws

4. Your Rights Under HIPAA and CCPA

Under HIPAA, you have the right to:

• Access and request copies of your health records
• Request corrections to your records
• Receive a list of disclosures of your PHI
• Request restrictions on how we use or share your PHI
• Request confidential communications

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect, use, and share
• Request deletion of certain personal information (subject to legal and medical exceptions)
• Opt out of the sale of personal information (Blume Therapy does not sell personal information)
• Not face discrimination for exercising privacy rights

To exercise your rights, please contact us using the details below.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

6. Cookies and Tracking

Our website may use cookies and analytics tools to improve the browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies, but this may limit website functionality.

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for the content or privacy practices of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with the revised “Effective Date.”

9. Contact Us

For questions about this Privacy Policy, to exercise your rights, or to request a copy of our full HIPAA Notice of Privacy Practices, please contact:

Blume Therapy
Redondo Beach, CA
Phone: (424) 424-2014
Email: info@blumebh.com